IT Service Management Officer
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- Business / Systems Analyst
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- Nepean Blue Mountains Local Health District
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- REQ463615 Requisition #
Thanks for your interest in the IT Service Management Officer position.
Unfortunately this position has been closed but you can search our 1,254 open jobs by clicking here.
Selection criteria to be addressed:
- ITIL v4 Certified or relevant professional experience including experience with ITSM Tool ServiceNow.
- Advanced interpersonal, communication, consultation and negotiations skills with a demonstrated ability to develop strategic relationships and translate technical and complex information clearly and concisely for diverse stakeholder groups.
- High level stakeholder management skills with proven ability to influence and negotiate with stakeholders.
- Extensive experience working with best practice change processes, maintaining change register, schedules and chairing Change Advisory Boards.
- Demonstrated experience with Incident Management and Problem Management processes, dashboard and Performance Level Reporting.
- Commitment to outstanding service delivery and continuous improvement of processes and services.
- Sound conceptual and analytical skills with a strong initiative to identify issues and collaboratively develop appropriate solutions to problems, with the objective of improving the efficiency and effectiveness of processes and teams.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Paul Buckley on Paul.Buckley3@invalidemail.com
