WSLHD Administration Officer Level 3

• Monthly Allocated Day Off for full-time staff
• Salary packaging to boost take-home pay
• Access to affordable gyms via Fitness Passport

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $66,027.80 - $68,085.72 per annum
Hours Per Week: 38
Location: Parramatta

Where you'll be working
Western Sydney Local Health District (WSLHD) provides primary, secondary, and tertiary health care for residents across multiple LGAs. WSLHD is committed to delivering high-quality, patient-focused health services, underpinned by values of collaboration, openness, respect, and empowerment.

• Offers administrative support to Community Mental Health teams.
• Coordinates services for efficient client-focused healthcare.
• Manages client bookings, correspondence, and inquiries confidentially.
• Supports Mental Health Tribunal Hearings, rostering, and payroll functions.
• Maintains records, prepares documents, and adapts to dynamic work processes.

What you'll be doing
This Administrative Officer role provides high-level support within a Community Mental Health setting, ensuring smooth and effective service delivery for clinical staff, clients, and other stakeholders.

• Acts as first contact for Mental Health Service enquiries.
• Manages client bookings, appointments, and correspondence.
• Supports administrative tasks for Mental Health Review Tribunal Hearings.
• Handles rostering, payroll, and general office tasks.
• Maintains records and adapts to changing priorities and processes.

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

1. Relevant qualifications in business, office administration and/or equivalent experience in similar office/administrative/customer service/reception roles
2. Demonstrated high level and effective interpersonal skills, with good oral and written communication and the ability to confidently and courteously communicate with a wide range and variety of individuals and organisations both internally and externally
3. High level customer service skills, with a demonstrated commitment to providing high quality service and maintaining confidentiality and privacy
4. Demonstrated good computer literacy with Microsoft office suite products, including proficiency in Outlook, Word, Excel and PowerPoint as well as experience in the use of computer hardware, various electronic administration systems and databases
5. Demonstrated excellent administrative and organisation skills with strong accuracy and attention to detail
6. Demonstrated good ability to plan, prioritise and organise a wide range of administrative tasks in a high volume work environment and display time management and problem solving skills to meet deadlines
7. Demonstrated ability to be flexible and adaptable, use initiative and work effectively without supervision as well as in collaboration with other staff members contributing to a well-functioning team

Requisition ID: REQ527901
Applications Close: 28th November 2024

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.  
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact John Gujjarlapudi on John.Gujjarlapudi@health.nsw.gov.au or 0414 192 785