Solutions Analyst
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- IT Support & Administration
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- Northern Sydney Local Health District
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- REQ650041 Requisition #
Solutions Analyst
Employment Type: Temporary Full Time until 1 May 2027 (with possibility of ongoing employment)
Position Classification: Health Manager Level 3
Remuneration: $2,534.30 - $2,879.00 per week
Hours Per Week: 38
Requisition ID: REQ650041
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Digital Health Services – NSLHD
What you'll be doing
The Clinical Informatics Unit exists within the Clinical Informatics Department of Information Communications and Technology (ICT), Northern Sydney Local Health District (NSLHD).
The unit provides:
- ongoing application support and management of clinical and patient management applications
- clinical application upgrades and maintenance
- eMR data quality and management
- expert knowledge, ongoing enhancements, optimisation and development of the eMR and
- consulting services on the development of new clinical applications, advice on business process reengineering and transformation, change management, benefits realisation and post implementation reviews
The Senior Clinical Systems Business Analyst will be responsible for developing and maintaining the customer interface.
The position is actively involved in the co-ordination and execution of business process redesign, documentation of workflows, benefits realisation, post implementation review and facilitation of workshops across Northern Sydney and Central Coast Local Health Districts for identification and implementation of business and organisational change management initiatives in the context of Clinical Systems. This position is also involved in policy creation and review, assisting with tender documentation, briefs and business cases.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Qualifications in Health / Health Sciences or equivalent work experience. Demonstrated experience in a Cerner health environment and/or in hospital environments.
- Extensive experience in conducting business process re-design, documentation of workflow, data flow analysis diagrams, benefits realisation and change management documents. Proficient in Microsoft Visio, Project, PowerPoint, Word and Excel.
- Excellent verbal and written communication skills including the ability to prepare project documentation, analyse, interpret policies, procedures and standards, give presentations and liaise effectively at all levels.
- Demonstrated experience as a change agent and in providing advice on and interventions for complex change issues across ICT programs.
- Excellent planning, time management and organisational skills particularly in the area of managing multiple tasks/conflicting priorities and multi-disciplinary issues to meet deadlines.
- Strong negotiation skills and ability to work within multidisciplinary teams and key stakeholders both internal and external to the organisation to achieve desired outcomes. Excellent customer service skills and the ability to analyse client requirements.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Leanne Bendall on Leanne.Bendall@health.nsw.gov.au
The team enriching health in millions of ways every day.
Applications Close: 10 April 2026
