Manager VCCC ATF
- 📁
- Control Centre
- 💼
- Ambulance Service of NSW
- 📅
- REQ621312 Requisition #
Employment Type: Casual
Position Classification: Manager VCCC
Remuneration: 118897.22 - 118897.22
Hours Per Week: 38
Requisition ID: REQ621312
Position Tagline
This is the 'enticer' for the candidate, this is the first few lines they will see when they see the ad on the sourcing site. Make sure it is appealing and compelling so the candidate is more likely to continuereading. e.g. Want to work in a world class medical facility? Be a part of a helping the community.
Where you'll be working
Organisation specific content
Short paragraph on the culture, benefits, what it's like to work here
What you'll be doing
Position Classification: Manager VCCC
Remuneration: 118897.22 - 118897.22
Hours Per Week: 38
Requisition ID: REQ621312
Position Tagline
This is the 'enticer' for the candidate, this is the first few lines they will see when they see the ad on the sourcing site. Make sure it is appealing and compelling so the candidate is more likely to continuereading. e.g. Want to work in a world class medical facility? Be a part of a helping the community.
Where you'll be working
Organisation specific content
Short paragraph on the culture, benefits, what it's like to work here
What you'll be doing
NSW Ambulance aims to provide comprehensive and integrated “in-house” Secondary Triage and Alternative Referral services (STARs) within a Virtual Clinical Coordination Centre (VCCC). The position will be required to receive, accurately record and promptly progress telephone calls and requests for the provision of ambulance services. Provide relevant and appropriate advice and reassurance in accordance with Service protocols and polices. Conduct patient follow-up enquiries as directed by the Duty Manager Virtual Clinical Coordination Centre (VCCC).
- A comprehensive knowledge of Control Centre call-taking and NSW Ambulance Operations incorporating a broad understanding of NSW Ambulance Standard Operating Procedures.
- Demonstrated experience and understanding of CAD, database, spreadsheet and Microsoft Office suite software such as Word, Excel and Teams.
- Current Emergency Medical Dispatch (EMD) certification.
- Strong communication skills, both written and oral with the ability to work as a team member in a critical environment.
- Effective decision making skills with the ability to solve complex problems and implement solutions in time critical situations.
- A willingness to develop skills in ambulance systems such as Healthroster, IMS+ and eTime.
- Ability to think clearly, logically, remain calm in stressful situations and work within defined procedures.
- High degree of confidentiality, discretion, diplomacy and interpersonal skills suitable for an emergency environment.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Anita Hafshejani on Anita.Hafshejani@health.nsw.gov.au
Applications Close:
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