Improvement Lead, Evaluation and Partnerships

Improvement Lead, Evaluation and Partnerships (ID: REQ650754)

Employment Type: Health Manager Level 3 – Full Time, Exempt (Until June 2028)
Remuneration: $132,236.00 - $150,222.00 per annum, plus 12% superannuation
Hours Per Week: 38
Additional Benefits: Career Development, One Allocated Day Off (ADO) in each 28-day roster cycle and a culture focused on core values of Collaboration, Openness, Respect and Empowerment 
Location: 1 Reserve Road, St Leonards & Hybrid

Applications Close: 11:59 PM, Thursday 9 April 2026

The CEC is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

Where you’ll be working
The Clinical Excellence Commission (CEC) is the primary entity for clinical governance and safety assurance across NSW Health. We lead and monitor health system safety by embedding and maturing NSW Health safety system model and strategically partnering with health entities and consumers to foster safe care. The CEC has a system wide leadership role in safety and improvement, with a focus on learning. It provides independent guidance and advice on clinical safety and responds rapidly when system-wide issues arise.

About the Opportunity
The Improvement Lead, Evaluation and Partnerships will plan, develop and undertake evaluation of CEC's priority safety improvement initiatives and partnerships across the NSW Health system. The key role of the Improvement Lead, Evaluation and Partnerships is to scope and conduct evaluation that supports system learning and enables continuous improvement in patient safety and the CEC's role in supporting this improvement. The Improvement Lead, Evaluation and Partnerships will have a focus on the evaluation of larger scale high priority initiatives in addition to supporting the evaluation of other CEC work with teams across the organisation. The position is responsible for applying expert skills, knowledge and experience of evaluation and improvement science to investigate and facilitate solutions to system safety problems and challenges that improve quality, productivity and patient safety.

For your application to be considered
To submit your application, please provide:

• Your resume (maximum five pages)
• A cover letter and completed online questionnaire addressing each of the following selection criteria.

Selection Criteria

1. Tertiary qualifications in a relevant field or health related discipline and/or equivalent experience, including experience and training in improvement methodologies and change management.
2. Knowledge and experience in developing, implementing and evaluating safety and quality programs in a state-wide or large scale setting.
3. Demonstrated interpersonal and facilitation skills and experience in developing partnerships and working effectively with a range of stakeholders.
4. Excellent analytical, critical appraisal, problem solving and organisational skills including time management and ability to work at a high level with minimal direct supervision.
5. Demonstrated experience in evaluation framing, including conducting literature reviews, developing program logic and targeted key evaluation questions as well as identifying an appropriate evaluation approach and mix of methods.
6. Demonstrated skills in qualitative and quantitative methods, including designing robust interview and survey questionnaires, conducting qualitative and quantitative analysis.
7. High level skills in written communication with the ability to synthesise evidence from multiple methods to answer evaluation questions and clearly articulate evaluative arguments.
8. Strong project management skills, including ability to manage multiple competing priorities, to deliver agreed outcomes.

Need more information? 

• The Clinical Excellence Commission assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description.
  Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework
• Find out more about applying for this position
• Learn more about the Clinical Excellence Commission

Additional Information 

• Applicants will be assessed against the selection criteria in the Position Description.

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. 
• This is a temporary position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.

Contact People
Please contact the Hiring Manager, Genevieve Langron on genevieve.langron@health.nsw.gov.au if you have any questions about this role.

For Aboriginal candidates who would like to talk to an Aboriginal Workforce Consultant, please contact HSNSW-AboriginalCareers@health.nsw.gov.au. Support is also available through the Stepping Up website. 

If interview adjustments are required, please contact HSNSW-PillarsPC@health.nsw.gov.au at the time the interview invitation is issued, or as soon as reasonably possible. Requests for adjustments will be considered in line with NSW Health requirements.