Digital Health - Clinical Application Support Trainer (Health Manager Lvl 2) - Perm FT

Selection Criteria 
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. 

• Certificate IV in Workplace Training and Assessment or qualifications in Pharmacy / Nursing / Health Sciences or equivalent demonstrated training and support experience with high level skills in facilitating learning processes.
• Experience in the organisation, development, delivery, and evaluation of training syllabi to users of clinical information systems, and coordination of flexible training programs to suit the needs and best learning methods of clinical staff.
• Demonstrated Experience with clinical information systems and knowledge of application to both inpatient and outpatient/non-admitted service sectors.
• Demonstrated excellent verbal and written communication skills, including the ability to prepare training material and reports, give presentations, engage clinicians, negotiate change, and effectively communicate with a wide range of health professional.
• Demonstrated high level proficiency in the use of clinical information applications, Microsoft applications (such as Word, PowerPoint, Excel), and ability to gain proficiency quickly with new software applications. Experience with eLearning software applications preferred.
• Demonstrated strong analytical, problem-solving skills and highly developed customer engagement and support experience for delivery of excellent services to stakehold.
• Excellent planning, time management and organisational skills, particularly in managing multiple tasks, working independently and within a team and multi-disciplinary issues to meet deadlines.
• Ability to travel across SWSLHD, work outside normal business hours when required, including on call support, and onsite support and applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.

If you’d like more details, we’re here to help.

• Position Information

  • Applicants will be assessed against the criteria in the Position Description.

• How to Apply 

  • Read our application guide and tips for improving your application. 

• Diversity, Culture & Inclusion

  • We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au

  • We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

• Aboriginal Workforce 

  • For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

• Financial Perks

  • 12% superannuation

  • Salary packaging and novated leasing via Smart Salary

  • Annual leave with 17.5% leave loading (for full-time and part-time staff)

  • One extra day off each month for full-time employees

• Work-Life Balance

  • Flexible work options, including hybrid and varied hours (depending on the role)

  • Paid maternity and parental leave

  • Generous leave options like long service and carers leave

• Grow Your Career

  • Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

• Health & Wellbeing

  • Discounted gym membership through Fitness Passport

  • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

  • Wellbeing programs that promote mental health, resilience, and balance

Additional Information 

• Temporary visa holders 

  • May be considered if no suitable citizen or permanent resident is found.

• Vaccination Requirements 

  • All staff must meet NSW Health’s vaccination and screening requirements before starting.

• Child Safe Employment 

  • South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.