Business Analyst Manager

Business Analyst Manager (ID: REQ649726)

Employment Type: Health Manager level 4 – Full Time, Exempt (Until June 2028)
Remuneration: $147,653.00 - $175,917.00 per annum, plus 12% superannuation
Hours Per Week: 38
Additional Benefits: Join an organisation passionate about delivering improved health care and enjoy flexible working options based in state of the art, agile offices in St Leonards.

Location: 1 Reserve Road, St Leonards

Applications Close: 11:59 PM, Thursday, 9April 2026

The Agency for Clinical Innovation (ACI) is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

About us
The Agency for Clinical Innovation (ACI) leads innovation in clinical care across NSW. We do this by bringing clinicians, patients and healthcare managers together to design and implement new ways to deliver healthcare. 

About the Opportunity
The Business Analyst Manager, Patient Reported Measures (PRMs) is accountable for leading and coordinating all clinical-technical aspects of the ACI PRM Program. The position will drive the continuous prioritisation and development of digital platforms that enable the collection and use of PRMs such as the Health Outcome Patient Experience (HOPE) platform and Single Digital Patient Record (SDPR).

This position will work collaboratively with Stream Lead, PRMs to identify and action the key clinical business requirements for both NSW Health LHD/SHN's. This position will work closely with health professionals including hospital managers and clinicians, and as well as consumers and community to identify opportunities for innovation in care delivery.

This position will undertake comprehensive project management activities including project strategy and planning, stakeholder negotiation, technical requirement composition, platform testing and milestone reporting both within the ACI and in collaborative projects with the NSW Ministry of Health, eHealth NSW other Pillars and LHDs/SHNs. The position will provide high-level advice to the ACI Executive and health system partners on the HOPE platform development timelines within NSW Health.

For your application to be considered:
To submit your application, please provide:

• Your resume (maximum five pages)
• A covering letter detailing your interest and how your skills and experience are relevant to this role, maximum three pages.
• Address the Selection Criteria below in your application.

Selection Criteria

1. Tertiary qualifications in a relevant discipline and/or demonstrated business analyst management experience in Patient Reported Measures.
2. Highly developed analytical skills including the ability to analyse and interpret complex information from numerous sources, prepare and present analysis and reports, deal with challenges creatively, and achieve program/business focused solutions.
3. Demonstrated extensive experience in complex technical project management and the implementation of statewide projects, frameworks and/or initiatives within the sector, with knowledge of the HOPE platform and Single Digital Patient Record highly regarded.
4. Proven ability to motivate, manage and lead multidisciplinary teams within the health sector.
5. High-level skills in conceptual and systemic thinking on the successful application of innovative approaches within the health sector.
6. Excellent interpersonal, consultation, facilitation, negotiation, and communication skills with demonstrated capacity to broker effective ICT systems and solutions with a diverse range of internal and external stakeholders within health systems.
7. Demonstrated ability to build and maintain effective, collaborative working relationships across agencies, teams, and stakeholder groups, fostering cohesion and shared purpose while navigating high volume, complex environments.

Need more information? 

• Click here for the Position Description
• Find out more about applying for this position
• Learn more about the Agency for Clinical Innovation

Additional Information 

• Applicants will be assessed against the selection criteria in the Position Description.

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. 
• This is a temporary position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.

Contact People
Please contact the Hiring Manager Aaron Hall on aaron.hall@health.nsw.gov.au if you have any questions about this role.

For Aboriginal candidates who would like to talk to an Aboriginal Workforce Consultant, please contact HSNSW-AboriginalCareers@health.nsw.gov.au. Support is also available through the Stepping Up website.

If interview adjustments are required, please contact HSNSW-PillarsPC@health.nsw.gov.au at the time the interview invitation is issued, or as soon as reasonably possible. Requests for adjustments will be considered in line with NSW Health requirements.