Administration Officer Information and Systems

Join a dynamic and supportive Fleet Operations team within NSW Ambulance and play a key role in delivering accurate data, insightful analysis, and information that supports the management of one of the state's largest emergency service fleets.
 

Employment Type: Permanent Full-time 
Salary Range: $81,454.40 - $83,475.80 per annum (Snr Admin Assist. Gde 2)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park 
Closing Date: 11:59 PM, Sunday, 22 November 2026
 

About the opportunity

The Administration Officer Information and Systems is responsible for recording information and providing timely, accurate and up to date data analysis and Information to the Senior Manager Fleet Operations and other stakeholders on the activities and performance of statewide Fleet Management Services.
 

About you

To be successful, you will bring: 

• Demonstrated ability to apply concentrated analytical and problem-solving skills. 
• A working knowledge of administrative and clerical procedures. 
• Demonstrated experience in maintaining up to date and accurate information systems. 
• Well-developed oral and written communication skills. 
• Ability to develop and implement work procedures and control systems. 
• Demonstrated capability to prioritise and work effectively within timeframes. 
• Ability to provide timely and relevant statistical analysis and information to meet business requirements. 
• Competent word processing spread sheet and database skills, including Microsoft, Excel and computerised databases. 
   

How to Apply

Please respond to the two questions below (Maximum 4000 characters per question) and submit your responses along with your CV and any other required documentation.

Question 1: Tell us about a time where you have taken responsibility for an error or mistake, what did you do and what was the outcome?

Question 2: Give an example of where you have had to involve and work with employees from other divisions in order to improve a customer service process. Please describe what happened and the result

Need Further Information

• If you have any questions about this role, please contact Elias Ajaka via Elias.Ajaka@health.nsw.gov.au 
• Please refer to the Role Description for further information. 
• Please refer to the Position Conditions for further information

Additional Information

• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
• Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
• Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
• If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via AMBULANCE-ParamedicInsurance@health.nsw.gov.au 

Our Commitment  

• NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives that all people bring to our organisation, patients, communities, and workforce.
• If you are an Aboriginal job applicant and wish to obtain more information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via AMBULANCE-FirstNations@health.nsw.gov.au or visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health - visit https://www.steppingup.health.nsw.gov.au/ 
• If you wish to discuss any changes to the process, you may need to present your best self, including accessibility requirements; please contact the panel convenor or recruitment team for support at  NSW Ambulance Corporate Recruitment Team via AMBULANCE-CorporateRecruitment@health.nsw.gov.au  
  Additionally, you can contact the NSW Ambulance Diversity & Inclusion Team at Ambulance-Diversity@health.nsw.gov.au 

Child Safe Employment

NSW Ambulance is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.