Emergency Department - Patient Experience Officer

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Health Records and Information
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REQ317169 Requisition #
Thanks for your interest in the Emergency Department - Patient Experience Officer position. Unfortunately this position has been closed but you can search our 1,265 open jobs by clicking here.

Criteria:

  1. Demonstrated customer-focused service delivery skills.

  2. Demonstrated resilience, flexibility and initiative.

  3. Excellent interpersonal skills, in particular the ability to interact well with all emergency department staff.

  4. Demonstrated ability to work independently with minimal supervision.

  5. Computer literacy.

  6. Sound negotiation skills.

  7. Demonstrated ability to problem-solve.

  8. Ability to work as part of a team.

 

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

 

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

 

Please refer to the Application Guide for vaccination requirements.

 

This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.  For more information on how to apply for the clearance, please visit the Office of the Children’s Guardian Website https://www.kidsguardian.nsw.gov.au/

 

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

 

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations. Please provide proof of booster vaccination if available.

 

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

 

For role related queries or questions contact Pamela Bold on pamela.bold@health.nsw.gov.au

For technical support please contact the customer services team on 1300 679 367 and select option 3.

Applications Close: 26/06/2022

 

 

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