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Operational Management
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REQ465388 Requisition #
Employment Type: Permanent Full Time
Position Classification: Team Lead
Remuneration: 104517.85 - 104517.85
Hours Per Week: 38
Requisition ID: REQ465388


Position Tagline
This is the 'enticer' for the candidate, this is the first few lines they will see when they see the ad on the sourcing site. Make sure it is appealing and compelling so the candidate is more likely to continuereading. e.g. Want to work in a world class medical facility? Be a part of a helping the community.

Where you'll be working
Organisation specific content
Short paragraph on the culture, benefits, what it's like to work here

What you'll be doing
The Station Officer, while remaining part of the operational crew, supervises their Team, including Volunteers and Community First Responders on a day to day basis to ensure the delivery of high quality, cost effective emergency health transport, clinical and operational practice, rescue and patient transport services for the community.

Station Officers supervise a team of staff at a larger station or oversee a team of staff across a number of smaller rural stations.  The Station Officer ensures that their Team is adequately resourced to provide timely and cost effective ambulance operations to meet government and community expectations.


  1. Applicants must hold all required certifications, licences, registrations and qualifications (including but not limited to current Certificate to Practice, registration as a paramedic, and a current NSW Driver Licence) and undertake necessary and relevant training and work experience as determined by NSW Ambulance and must have successfully completed the AMQ or will need to be enrolled on an AMQ program within 12 months of appointment.
  2. Evidence of training and/or demonstrated practical experience in the supervision of emergency management/scene management either through actual events or active participation in programmed special events.
  3. An understanding of protocols, pharmacology’s and procedures as applied by paramedics.
  4. Sound knowledge of Ambulance Service operations and infrastructure and ability to interpret and apply Ambulance Service industrial awards and agreements and human resources policies and practices.
  5. Well-developed problem solving, analytical and decision making skills.
  6. Excellent oral and written communication skills, including consultation, presentation, facilitation and negotiation.
  7. Ability to plan, prioritise, and report against key performance indicators, supervise support functions such as stores, vehicle usage and monitor clinical compliance with Service protocols and Patient Health Care records.
  8. Demonstrated people management skills, including providing staff support, staff development, performance management and the early identification of unacceptable workplace behaviours and taking appropriate action such as investigation, resolution and monitoring of harassment and bullying, grievance issues and conflict resolution.


Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Betsy Chandy on Betsy.Chandy@health.nsw.gov.au

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