Booking Systems Administrator
An exciting leadership opportunity exists to lead and mentor a team of Youth Health Promotion Consultants within the Social Wellbeing Team, Population Health Promotion at NSLHD.
Employment Type: Temporary Full Time until 30 June 2026 (with possibility of ongoing employment)
Position Classification: Administration Officer Level 5
Remuneration: $1,458.95 - $1,492.04 per week
Hours Per Week: 38
Requisition ID: REQ562663
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
RNS Community Health Centre, St Leonards
What you'll be doing
The Bookings System Administrator will be responsible for the centralised organisation of all booking systems and related administrative tasks for the Healthy Lifestyle program and other related projects, in the Active Ageing portfolio of the Health Promotion Service.
Key duties, in this role, include administration and support of a web-based participant management system, enrolment, participant payments, record keeping, and communication required to maintain a revenue-based exercise program.
The NSLHD Active Ageing program aims to promote physical activity and active living for those aged 50 years and over to reduce the risk and burden of chronic disease and falls/falls-related injury. The Healthy Lifestyle program, the largest project in the portfolio, is a revenue-based group format exercise program for older adults living in the community.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Demonstrated experience and proficiency in large database management, including in financial management in an enrolment booking system environment (such as WebCAS online booking system) including evaluation of new methods and technology.
- Demonstrated high-level communication skills including interpersonal, written, and verbal communication, including supporting vulnerable families, competency in conflict resolution and empathetic customer complaint management. Demonstrated ability to bring a creative approach to problem solving and conflict resolution.
- Proven ability to work autonomously, be self-motivated and to also work collaboratively in a team environment.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Catherine Rosser on Catherine.Rosser@health.nsw.gov.au
Applications Close: 11 April 2025
