Administration Officer, Centre for Healthcare Redesign

Administration Officer, Centre for Healthcare Redesign (ID: REQ650974)

Employment Type: Admin Officer Level 6 – Full Time, Permanent
Remuneration: $83,554.59 - $85,530.07 per annum, plus 12% superannuation
Hours Per Week: 38
Additional Benefits: Join an organisation passionate about delivering improved health care and enjoy flexible working options based in state of the art, agile offices in St Leonards.
Location: 1 Reserve Road, St Leonards

Applications Close: 11:59 PM, Thursday 9th of April 2026 

The Agency for Clinical Innovation (ACI) is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

About us
The Agency for Clinical Innovation (ACI) leads innovation in clinical care across NSW. We do this by bringing clinicians, patients and healthcare managers together to design and implement new ways to deliver healthcare. 

About the Opportunity
This is a dynamic and diverse role which is required to deliver a wide range of administrative support to a team which delivers a Graduate Certificate in Clinical Redesign three times per year, in addition to bespoke workshops, forums and events. The role is pivotal in ensuring preparation and coordination of meetings, workshops and events is performed at a high level, and that recording and reporting is delivered in a timely and accurate manner.

For your application to be considered:
To submit your application, please provide:

• Your resume (maximum five pages)
• A covering letter detailing your interest and how your skills and experience are relevant to this role, maximum three pages.
• Address the Selection Criteria and Question below in your application.

Selection Criteria

1. Experience in providing a broad range of administrative and secretariat services to management. An understanding of the NSW health system would be an advantage.
2. Sound organisational skills, the capacity to prioritise, undertake and complete several tasks concurrently, maintain attention to detail and meet deadlines.
3. Well-developed oral and written communication and interpersonal skills including a professional approach with stakeholders.
4. Intermediate to advanced computer literacy including experience using word processing, outlook, spreadsheets, databases, presentation, desktop publishing and document tracking systems in particular the MS Office suite and Teams and Content Manager.
5. Capacity to exercise sound judgement and apply critical thinking with workload and in dealing with confidential and sensitive issues.
6. Capacity to work confidentially and independently with minimal supervision and collaboratively in a team environment as well as take instructions and guidance as required.
7. Understanding of EEO, OH&S, and cultural diversity principles.

Pre-Screening Questions

1. Do you any have experience running production for virtual workshops i.e. managing breakout rooms, chats and sharing content.

Need more information? 

• The Agency for Clinical Innovation assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description
  Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework
• Find out more about applying for this position
• Learn more about the Agency for Clinical Innovation

Additional Information 

• Applicants will be assessed against the selection criteria in the Position Description.

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. 
• This is a permanent position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.

Contact People
Please contact the Hiring Manager Bronwyn Paton on bronwyn.paton@invalidemail.com if you have any questions about this role.

For Aboriginal candidates who would like to talk to an Aboriginal Workforce Consultant, please contact HSNSW-AboriginalCareers@invalidemail.com. Support is also available through the Stepping Up website.

If interview adjustments are required, please contact HSNSW-PillarsPC@invalidemail.com at the time the interview invitation is issued, or as soon as reasonably possible. Requests for adjustments will be considered in line with NSW Health requirements.