Ward Clerk - Coronary Care Unit

Employment Type: Permanent Part Time
Position Classification Ward Clerk - Coronary Care Unit
Hours Per Week: 10
Remuneration: $33.59 - $34.71 Per Hour + Superannuation + Salary Packaging Hours
Requisition ID: REQ643007
Location: Tamworth Hospital, Tamworth
Application close date: Monday 6th April 2026

Make a difference where it matters most – support patient care at the heart of our Coronary Care Unit


 

Where you'll be working
You will be part of the busy Coronary Care Unit at Tamworth Hospital within Hunter New England Local Health District, providing essential administrative support to clinical and operational teams.
This dynamic unit is committed to delivering high-quality, patient-centred care within a supportive and collaborative environment. Respect, teamwork and effective communication are central to the team’s culture, ensuring staff feel valued and supported in their roles.
Tamworth Hospital offers convenient onsite parking and access to local amenities, providing a practical and accessible workplace.

About the role
The Ward Clerk plays a key role in supporting the efficient day-to-day operations of the Coronary Care Unit. Acting as a primary point of contact, you will deliver professional administrative and customer service support to patients, families and staff.
Key responsibilities include:

• Managing enquiries via phone, email and face-to-face interactions
• Maintaining accurate patient and administrative records
• Supporting clinical staff with administrative processes
• Coordinating documentation, correspondence and data entry
• Assisting with ordering, invoicing and general office functions

This role is ideal for someone who thrives in a fast-paced healthcare environment, demonstrates initiative and takes pride in delivering high-quality administrative support. You will work both independently and collaboratively with a multidisciplinary team including nursing, medical and administrative staff.
Standard business hours apply, with no routine travel required.

About You / Selection Criteria
We are seeking a motivated, reliable and professional individual who enjoys working in a fast-paced environment and is committed to delivering high-quality administrative support.
The successful candidate will demonstrate:

• Proven ability to plan, prioritise and organise work effectively in a busy environment
• High level of accuracy and attention to detail across administrative tasks
• Strong organisational and time management skills, with the ability to manage competing priorities while maintaining professionalism
• Excellent communication and interpersonal skills, with the ability to engage respectfully with patients, families and staff
• Well-developed customer service skills, including active listening and effective questioning
• Ability to work both independently and collaboratively within a multidisciplinary team
• Competence and confidence in using computer systems, electronic records and administrative applications
• Flexibility and adaptability to respond to changing priorities and service needs

Previous experience in administration or customer service is desirable; however, a positive attitude, professionalism and willingness to learn are equally important.
Comprehensive orientation, onboarding and ongoing support will be provided, along with access to training and development opportunities through NSW Health.

Benefits
Working within Hunter New England Local Health District offers:

• A supportive and collaborative team environment
• Access to ongoing training and professional development
• Career progression opportunities within NSW Health
• Ongoing support from an Administration Manager and experienced colleagues
• NSW Health employee benefits and wellbeing programs
• Salary packaging options to increase take-home pay
• Annual leave and paid parental leave for eligible employees
• Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

Teams also celebrate milestones and achievements through informal gatherings and events, contributing to a positive and inclusive workplace culture.

 

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Alana Balderston on alana.balderston@invalidemail.com
 

Additional information

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
• An eligibility list will be created for future permanent part time and temporary part time vacancies. 
• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.  Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@invalidemail.com for confidential support.  
  
  
   

Information for Applicants: 

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp 
 
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. 

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.  
 
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